Customer Support Executive (Voice/Non-Voice)

📍 Location: Hyderabad

📲 Interested folks can WhatsApp resume to 8247441635

📅 Experience: 0–2 years

🧠 Key Skills
🗣️ Excellent communication and interpersonal skills
⌨️ Basic computer and typing proficiency

📞 Role Responsibilities
📬 Handle customer queries through calls, emails, and live chat in a professional manner
ℹ️ Provide accurate product or service information and resolve concerns promptly
📊 Record customer interactions and updates in CRM tools or Google Sheets
🔁 Follow up on pending issues to ensure full resolution
📈 Escalate complex problems to senior team members when necessary
📅 Assist in creating daily and weekly support performance reports
😊 Ensure a positive customer experience and strive for high satisfaction

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