Customer Support Executive (Voice/Non-Voice)
๐ Location: Hyderabad
๐ฒ Interested folks can WhatsApp resume to 8247441635
๐ Experience: 0โ2 years
๐ง Key Skills
๐ฃ๏ธ Excellent communication and interpersonal skills
โจ๏ธ Basic computer and typing proficiency
๐ Role Responsibilities
๐ฌ Handle customer queries through calls, emails, and live chat in a professional manner
โน๏ธ Provide accurate product or service information and resolve concerns promptly
๐ Record customer interactions and updates in CRM tools or Google Sheets
๐ Follow up on pending issues to ensure full resolution
๐ Escalate complex problems to senior team members when necessary
๐
Assist in creating daily and weekly support performance reports
๐ Ensure a positive customer experience and strive for high satisfaction
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