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Tag: Digital Transformation

Tech Mahindra Launches Consumer Agentic Experience Studio (CAX Studio) in Hyderabad to Accelerate AI-Driven Business Transformation

Hyderabad: Tech Mahindra, a leading global provider of technology consulting and digital transformation solutions, has inaugurated its flagship Consumer Agentic Experience Studio (CAX Studio) at its Infocity Campus in Hyderabad, marking a major step towards accelerating AI-powered innovation for consumer-facing industries.

The newly launched CAX Studio is designed as a collaborative innovation hub that enables enterprises across retail, consumer goods, travel, transportation, logistics, and hospitality to experience, prototype, and scale Agentic AI-driven transformation across the entire consumer value chain.

The immersive studio combines Tech Mahindra’s expertise in Artificial Intelligence (AI), design thinking, consulting, engineering, and digital transformation to help organizations solve complex business challenges while delivering superior customer experiences. Businesses visiting the studio can explore real-world AI applications, including intelligent merchandising, autonomous supply chains, personalized customer engagement, connected retail operations, demand sensing, inventory optimization, intelligent travel experiences, and smart logistics solutions.

The CAX Studio also provides a collaborative environment where customers can co-create innovative solutions, validate business use cases, and accelerate deployment through Tech Mahindra’s extensive ecosystem of technology, engineering, and design partners. This approach enables organizations to rapidly move from concept to enterprise-wide implementation while unlocking measurable business value.

Speaking on the launch, Atul Soneja, Chief Operating Officer of Tech Mahindra, said that consumer industries are rapidly moving beyond isolated digital initiatives toward connected, AI-driven enterprise transformation. He emphasized that organizations need environments where strategy, data, engineering, and intelligent technologies come together to solve real business challenges. According to him, the Consumer Agentic Experience Studio bridges this gap by enabling customers to prototype, validate, and scale AI-powered solutions while accelerating innovation and building autonomous, experience-led businesses for the future.

The launch of the CAX Studio further reinforces Tech Mahindra’s commitment to customer-centric innovation by helping enterprises transition from evaluating AI technologies to implementing real-world business transformation. By combining immersive demonstrations with industry expertise and a strong partner ecosystem, the studio aims to prepare organizations for the next generation of AI-enabled enterprises.

Tech Mahindra currently employs over 146,000 professionals across 90 countries, delivering technology consulting, AI & analytics, cloud services, engineering, customer experience, enterprise applications, and digital transformation solutions to global enterprises. The company is part of the Mahindra Group and is recognized globally for its sustainability initiatives, including being the first Indian company to receive the Sustainable Markets Initiative’s Terra Carta Seal.

With the launch of the Consumer Agentic Experience Studio in Hyderabad, Tech Mahindra strengthens the city’s growing reputation as a leading hub for artificial intelligence, enterprise innovation, and next-generation digital technologies.

The Hartford launches first Global Technology Centre in Hyderabad

Hyderabad: Hyderabad has become the first home of The Hartford in India with the launch of the company’s first-ever Global Technology Centre (GTC) in the city. The facility was formally announced by Telangana Industries Minister D. Sridhar Babu on Monday.

Marking The Hartford’s maiden entry into India, the Global Technology Centre spans 1,60,000 square feet and is located in the Financial District, Hyderabad. The centre will focus on artificial intelligence, digital innovation, and engineering excellence, supporting the company’s global technology transformation initiatives.

Designed to operate in a start-up-like environment, the centre will enable rapid prototyping, agile development, and seamless cross–time-zone collaboration with The Hartford’s technology hubs in the United States, including Hartford, Charlotte, Chicago, and Columbus.

The facility is expected to scale to a workforce of nearly 1,200 employees over the next few years as it expands advanced digital, engineering, and AI-led capabilities for the organisation worldwide.

Speaking on the occasion, Sridhar Babu said The Hartford’s decision to begin its India journey in Hyderabad follows a familiar global trend.
“When Microsoft expanded beyond the United States, its first major development centre outside the U.S. was built in Hyderabad. When Google entered India, it chose Hyderabad for its largest campus outside Mountain View,” he said.

He added that in recent years, global majors such as McDonald’s, Vanguard, Dai-ichi Life, and Marriott International have also made Hyderabad their entry point into India, setting up Global Capability Centres that drive advanced digital engineering, AI-led operations, and global capability building.